Support

Need help? We're here for you.

X / Twitter DMs

Fastest way to reach us. DM @Earnly on X.

Email

Send us an email at support@earnly.app and we'll get back within 24 hours.

FAQ & Docs

Check our documentation for answers to common questions.

Status

Check platform health and any ongoing issues on our status page.

Common Issues

  • Wallet not connecting? - Add Robinhood Chain (ID 4663) manually to your wallet.
  • Earnings not showing? - Make sure seeding is active on your Dashboard.
  • Withdrawal stuck? - Payouts process within 24h. If longer, DM us on X.
  • Can't reach $5 minimum? - Keep seeding! At Pro tier, it takes ~1-2 days of uptime.